One glaring UX issue – 2024 United Airlines NYC Half Review

As someone who is NOT running, downloaded the app to track and support friends, there is one glaring issue. When is the marathon?! There is NOWHERE on the app clearly saying this. There is an app icon with the number 4 on it. Is that an icon or is that the actual date? Too easy to miss it. Look at Race Week - there is no mention of the actual marathon on Sat and Sun. Look at Race Day - no date mentioned?! Sure, go to the website. There is a countdown clock. The media ads say it’s Sun. My running friends tell me when it is. But the site and the app itself does a terrible job conveying this date. I shouldn’t have to come to the site, use the app, then look at other 3P items to try and implicitly understand when the race is.
Review by Shawn.Wong on 2024 United Airlines NYC Half.

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