Crashing – ActiveAlert Review

App has worked great for me over the last 3 years and I use it almost everyday for my ems job but recently the app has been crashing and not allowing me to even open or start the app on my phone. I’ve tried restarting my phone and have had no luck. Any way I can fix this without having to reinstall and having to have my device re-registered with my job?
Review by pleasehelp0000 on ActiveAlert.