My transaction is stuck in progress – Dogecoin Wallet by Freewallet Review

I decided to try and cash out on all of my dogecoin today. I sent it to the correct address and copied everything correctly but it still says the transaction is in progress. I’ve basically just have a bunch of coins stuck in the middle because this app doesn’t work. If anyone is willing to help me with this it’d be appreciated, as the customer service site for this app is ugly and has no direct way to show me how to fix this. Thanks
Review by regg432 on Dogecoin Wallet by Freewallet.