Issue with paid account saying it’s full when it’s not. – Dropbox: Cloud & Photo Storage Review

I am the admin of a Dropbox plus account. We pay for 1,030GB of storage. We are having an issue with the Dropbox for iPad (pro) app saying that Dropbox is full and to contact the administrator, except I am the admin and the app is logged-in with the admin credentials. I have tried signing out and signing back in as well as uninstalling and reinstalling the app. Very frustrated as we use Dropbox on a daily basis for our small business... currently are using 6.7% of our allocated amount which is nowhere near the 1TB we pay for...
Review by Artist Couple on Dropbox: Cloud & Photo Storage.