Lets you order out of stock items, then won’t refund credit card. – True Texas BBQ Review

No way to issue refund or cancel order from app if item not available. Still let’s you order unavailable items. Placed order. Received phone call on way to pickup saying they were out, but my card would still be charged. Gave phone number of absolutely worthless ‘help’. Another trip to see store manager, who promised a phone call in the morning. Terrible app, worse customer telephone support. Did receive call next day with refund issued - which was great. I did not have to explain the situation again, the person called to let me know a refund was issued. So, I’m bumping my rating up to 2 stars.
Review by John 12345665 on True Texas BBQ.