Horrible service – Wanelo - Shopping & Fashion Review

Don’t bother buying anything from this app. Absolute waste of time. I placed an order over 20 days ago AND sent more than 5 emails to customer service. I only got one real reply from someone named James. “James” lied and said that my order just shipped after he saw that my order is overdue. I was also told that I would only get a refund on my card if I returned the product. The order NEVER shipped and I sent more emails about them refunding my card but still no responses. Horrible customer service.
Review by Everything's taken....... on Wanelo - Shopping & Fashion.