Problems with app – Teladoc Health - Telehealth Review

Overall, the app is ok but it does have a few drawbacks. For one, you can schedule an appointment but you cannot reschedule or cancel an appointment via the app. When you want to reschedule or cancel, you have to call in to the Teledoc company. Even then, you either have to wait on the phone for a representative, that ends up having you call somewhere else to get the help you need. In the end, you have to leave a message for someone. Teledoc advertises that it is available 24/7-365, so I can’t understand why you would have to leave a voicemail?! The only positive is that it can occasionally be quicker than getting in to see a doctor. Although, you personal doctor knows you better and is more apt to treat you and your symptoms better.
Review by Choppas80 on Teladoc Health - Telehealth.