Not happy – Sound Sleeper White Noise Baby Review

I purchased this app back in August 2017. I paid the then going rate for this app when I upgraded to the full version so I could have the sound on continuously. I think back then it cost about $4.99 of a one time payment. You advertise that your app participates in family sharing. When I purchased a new device and set up family sharing, I downloaded your app again as I’ve found it to be essential as a mom of a young baby. I was happy with your app up until now. Since trying to add it to family sharing, it downloads no problem but it only downloads the free version. When I click to restore purchase, I get a message that no former purchase is detected. That is wrong. After spending about an hour of my time and my husbands time researching and troubleshooting, I have discovered that you have clearly found a loop hole in the family sharing set up by Apple. I will not pay again for an app that I already purchased in August 2017. That is absolutely ridiculous and I feel hoodwinked. Right now my other device has the app open playing the fan noise all night long. Please make this right. I would change my rating to 5 star because I thought your app was good up until this point where I feel cheated.
Review by willisverne on Sound Sleeper White Noise Baby.