Customer Service – ZINIO - Magazine Newsstand Review

I had trouble downloading a magazine and contacted CS by email. I got the expected auto response but heard from an individual within hours. They told me the problem was on their side and would pursue problem. I heard back within a couple of days that the problem was fixed. I forgot to check my app and therefore did not respond. A few days later, I wrote back because the item had still not appeared in my library. CS wrote back almost immediately and helped me solve the problem. That is great customer service.
Review by Meemzee on ZINIO - Magazine Newsstand.