Problems even on newest version – Adobe Capture: Illustrator, Ps Review

I try to upload a photo to trace into a basic shape to have in my library for adobe draw.....nothing works. If I try to capture it, I get a white blank screen. If I try to upload my own photo even with the correct file, I get a blank black screen. The app itself suggests nothing nor do the forums I’ve looked up online. It seems like it’d be very helpful if not for the bug
Review by funkyknees on Adobe Capture: Illustrator, Ps.