DO NOT PLAY - Stole Money From Me! – Harry Potter: Hogwarts Mystery Review

I tried to purchase the gems in the game through my iTunes account, was charged, and then I did not receive the gems I purchased. I contacted Jam City about the error via email and also through an official error report on their website, and I reached out to the official game on multiple social media platforms immediately after the error happened. About a week later I was contacted back via email, saying I had to contact apple about it because the payment had gone through, and so I did. Then apple responded that I need to reach out to Jam City, and that only they can resolve this issue. I am a huge HP fan and was really excited about the game, but I will never play it again because they took my money and are REFUSING to fix the issue. Do not waste your time with this game.
Review by BriGuy06798 on Harry Potter: Hogwarts Mystery.