Stupid booking system and no alert via 3rd party service – Audi on demand Car Rental Review

I booked my car via Orbitz without notice of the « special ways of doing business » from this company. There is no counter or office so I had to download the app to get access to the car and discovered they ONLY accept credit cards. While my reservation was already secured, I was late by 50 minutes and without car! I had to take Uber and find a solution the next day. Inacceptable to let customers down like this!!!
Review by Matthieu D. on Audi on demand Car Rental.