Can’t get it to work properly ? – Disney Magic Timer by Oral-B Review

I just bought the oral-b pro health jr.( with Olaf from frozen or it ) for my son and It advertised on the front of it the Disney magic brushing app so we downloaded it to ensure that my son could earn stickers and make sure he was brushing. I booted up the app it refuses to scan all three Oral-B products that I bought 2 are toothbrushes( one of them is Mickey Mouse) and one is a spin brush jr.. two tubes of Disney crest toothpaste , crest mouthwash and crest flossers ( all of which we were supposed it said that you could scan ) so we could earn stickers for free to unlock new characters . it literally only scam of the two toothpaste after I took them out of the package and angled them just right . I tried the toothbrushes each multiple times one of the toothbrushes has freaking Mickey Mouse on it !! it will not recognize them . I bought this because I thought the app would make brushing easier and help me to be able to track brushing with timers , because it is on my phone. Had I known this I would NOT have these and bought a different product because it is wasted of time and money ! I wasted an hour of my time trying to get all these to scan right and we bought Star Wars toothpaste to make sure we got Star Wars stickers and it unlocked frozen which of my boys I’m not a fan off. Also when I clicked on app help from your app store where I downloaded it it took me to the Disney movie help line which by the way they cannot help me with this app so that was also a waste of time. Poor execution on the app and really you should just let people scan barcodes it would be way easier than trying to scan pictures or make the app nice pictures more easily this is ridiculous coming from Disney and Oral-B!!!
Review by Giglia 08 on Disney Magic Timer by Oral-B.