Unscrupulous, deceptive business practices - charged $80 for a “free” ad campaign – Yelp for Business App Review

I got years of constant calls and high pressure sales also and I agree with other users that Yelp Business does deceptive practices and believe the company should be investigated. They offer $300 in free ads (which funny enough, when I complained about these not free charges, the telephone rep said “We don’t do free ads.” Yeah, you should put that on your site. With these “free” ads, it’s written that you can choose how much you budget, even though it’s written in the app that you budget $10 per day on the free ad campaign, the woman on the phone claimed they could not control how much ads were per day. So the budget is a lie. If you start your ad campaign not on the first day of the month, they don’t tell you when you sign up on the campaign that it’s done per calendar month, so you only get a fraction of the $300. Nowhere on their ad campaign page does it say it’s per calendar month. So although I had a campaign for less than 30 days at at $10/day budget, I was charged 2 separate charges of close to $80 for a “free” ad campaign. I was amazed how rude and unkind the customer service people were. I deleted my Yelp apps. What an unscrupulous company!
Review by Doan on Yelp for Business App.