Frustrating experience – Google Family Link Review

If the app worked correctly, seems like it could be a very helpful product. However, I almost was greeted with the message “trouble updating with this account” when I attempted to log in. My daughter went on a couple overnight field trips and I wanted to change the curfew or provide her with the ability to contact me and I was Never able to get into the account. We’ve had the app for approximately 6 months and I believe I’ve been able to successfully access the account 5-6 times. Today after several login attempts, I was finally able to gain access. I then quickly googled how to remove the app and then I subsequently lost access. I am unable to log back into the account. I’ve spent so much time..,hours of time,on this app and left feeling frustrated.
Review by Jessleise on Google Family Link.