Avoid Cousins Completely – Cousins Subs Review

Today’s horrendous service was unreal. I waited 80 minutes for my order, before calling the store to check in and see what happened. The man I spoke to said he had been gone a very long time and he was unsure why I hadn’t received my order yet. After an additional 45 minutes, I still didn’t have my food and did not hear from anyone, so I called back again. The man I spoke to said the driver came back to the store. My address is clear and simple and there were no additional steps for him to take other than come up to my obviously stated address. No one ever tried to call me either before or after the delivery driver disappeared for 2 hours and didn’t deliver my food and then went back to the store. The delivery driver never tried to call me and the person at the store didn’t call me back after he knew I was still waiting and this driver did nothing. I’m a type one diabetic and am now dealing with trying to drink juice/get my blood up/replace the nutritional value in random foods in my house. I have no words for how horrible this customer service has been on all ends and I can’t believe a place would even employ people who would treat customers like this. I’m disgusted, angry and now sick because of how careless and bad the people working today have been.
Review by tasha8823 on Cousins Subs.