Scam. Never again. – Cheap flights - WayAway Review

Stay away. This is a scam. I purchased a ticket online. Immediately after I submitted my transaction, I was contacted by an agent who wanted to "verify" information. I was told that they were verifying the fare with the airline. After being transferred back and forth between the US and India for over half hour, I was finally told that I needed to pay an additional $400. I refused because I had already paid the full fare plus additional taxes, fees, etc. I requested that the ticket be cancelled. As soon as I said this, I was transferred back and forth again. Finally, I spoke to someone who said that they will try to get the lower fare and call me back. After half hour, I received a call from a nicer agent with better English. She said that I can keep the lower fare, she asked me to confirm my information, and completed the transaction. She said that I had to complete a credit card authorization as required by AmEx. She emailed me that and I did it the following day. After that, I started receiving call after call. I was told that the signature on the authorization did not exactly match the signature on my passport (from 5 yrs. ago). So I was told to resend. The following day, I received a confirmation email with my tickets. Then the same day, I was contacted again. Another agent asked that I send over a color scan of my documents (passport page, credit card, etc.). I asked how long I had to do that as I don't have a color scanner at home. She said no rush. The next day, I received another email stating that my reservation was cancelled because I was not responsive. I am not sure how much more responsive I could have been since I have been on the phone and email with these folks every day. I am starting to question whether this is a legitimate company and if they just obtained all of my information to conduct further credit scams etc. I will report to the online app, the consumer protection bureau, etc. In any event, horrible experience (over four days of harassment). I will never use these people again.
Review by GDimitrov on Cheap flights - WayAway.