Service dept. doesn’t care – Jungle Heat Review

I have played this game for years, and even invested money. I love the game! I broke my phone awhile back and had to download the app on a new phone. When I connected the app to Facebook on my new phone, it started me all over at square one. It would not bring back my progress. I went through the steps givin in the faq through a deal called my ticket. I gave them what info I could remember. Their response was to send me a reply consisting of the same original faq directions! It’s very frustrating that they seem to have such a low standard of helping customers actually find solutions! I think I’ll just move on to clash of clans or something else! Thanks for nothing! You got your money though!
Review by KMB2468 on Jungle Heat.