glitches in their favor – Hooked on Phonics Learn & Read Review

Signed up for a seven day free trial. Instruction said it would be easy to manage and cancel if I decided to cancel. Well I decided to cancel and guess what? It’s nearly impossible to do. Apple doesn’t see a free trial apparently as a subscription so you can’t find it under manage your subscription. There’s no option to get out of the seven day trial on the website that I can find and the website is full of glitches. For instance you click on their email address to open an email and nothing happens. You go to type in your email address and nothing happens. Somehow they have my address as Baltimore Maryland I live in Massachusetts. Another glitch I’m sure. I know this program has an excellent reputation that’s why I was willing to give it a free trial. But for my grandchildren it just didn’t work out they’re not that interested and I see no reason for me to keep it. I am extremely disappointed that’s such a reputable name that’s been around for many years would have such errors in their site. Errors that seem to me to be geared at keeping people past their free trial so that they can bill them. I do see another review where the woman is billed every month and has to call them every month to cancel. This is frustrating aggravating terribly wrong he should just not be happening from a reputable company. My advice is to stay away from the digital version at least. Also we were led to this trial through a game and we were supposed to get credits in the game to use as currency, upwards of 20,000 so called diamonds that never arrived. I don’t just try everything that I’m asked to try and order to earn points or game currency, but I do expect to receive them if it’s promised.
Review by Annalynne on Hooked on Phonics Learn & Read.