Not getting the password reset email. – Stocktwits Review

Hi, wanted to say first off I love this app. My brother works at a hedge fund, and he told me about the app. If it wasn’t for one thing that I came across yesterday, this review would be 5 stars. I had to uninstall the app to free up room temporarily on my phone. So I reinstalled the app and tried logging in. But I’ve forgotten the password I used to set up my account as I had it set up to log me in using my fingerprint. So I followed the instructions that were given, and it said it would take 5 to 10 minutes to receive an email to rest it. Great, except it’s now been over a day and I haven’t gotten an email. I’ve checked every folder just to make sure. I did it this morning also to see if it might work, and still nothing. Looked on the website to see if there was a way of getting a hold of someone with StockTwits to see what’s preventing me from getting the email, but it seems you have to get ahold of them throw social media which is a little odd in my opinion. Not sure why you can’t contact them via their website. If someone from StockTwits reads this, can you please have someone reach out to me? I’d really like to get back to using your app.
Review by AHaney83 on Stocktwits.