Update should fix the app but it just made it worse! – Waze Carpool Review

I have been using Waze Carpool for about half a year now and it was fine until that huge update on February! It made the app worst, it was the worst you will just get frustrated everytime you use it! Let me tell you why 1. Before it matches you with drivers walking distance from your house or your destination. Now it will match you with people at least a half a mile away from your house and will drop you off half a mile away from your work. 2. I already have 2 regular drivers who I carpooled with most of the time and even them hates the app, why? We can’t see each other anymore after the update, it just matches you with new people, we, the one who have been using the app for so long, they want us to became their guinea pig, they matches you with new people every single day. 3. You get pick up at stupid pick up points like for example there was many times it wants me to get pickup at a location two blocks away from my house when the driver would pass by my house first before the pickup location ??‍♀️??‍♀️ 4. There is always “internal errors”. Opening the app errors. Accepting the ride offer errors. Sending a request error. Messaging error. Submitting a review error. Even emailing them also has error, you complain but they give you like general message that has been copy paste from FAQ. No matter how cheap and efficient this is, if it keeps being a problem and a frustration everyday, its not worth it to use it.
Review by ellieana24 on Waze Carpool.