Warning double charges & horrible customer support – DI.FM - Electronic Music Radio Review

I purchased the premium subscription on my iPhone, and I installed the app on my iPad. Then, when the initial month was over I saw two charges for my premium subscription. One for the initial month and trail and the other purchase was the premium service in-app charge (total was ~USD $16). A purchase on top of another purchase. Ugh! Contacted DI.FM’s support (Pablo, Olivera) for two weeks but they never followed through about anything. They just went silent on me. I would ping them with screenshots they requested but silence always. A status update or a yeah we charge that way would have been nice, but nope never happened. Be warned they might double charge you! I canceled both subscriptions because of their horrible support!
Review by ReddenStudio on DI.FM - Electronic Music Radio.