Disappointed – Tradesy Review

I recently referred a friend to get a Goyard bag from Tradesy. She had never used the app. I had had good experiences so I was excited for her. Sadly, the bag that she ordered was NOTHING like it was pictured or described. The bag had been so used that it was virtually see through. It had been advertised as “gently used” and nothing could be more far from this truth. She received the bag while she was traveling. So when she got home and contacted Tradesy the customer service she received was atrocious. They gave a rote response and kept repeating how she needed to contact them within 4 days of receiving the bag. They did NOTHING to remedy the situation. I get policies it is clear Tradesy is only in it for themselves and has no care about helping their customers. This woulda even been an easy situation to fix but they chose not to do anything to help. I will no longer be using Tradesy and I will warn others about them.
Review by hfmgoijct. on Tradesy.