Delivering – Ulta Beauty: Makeup & Skincare Review

I love the store ulta and I always shop there but I have to say that they have to work on the app . I recently ordered something from their page and when I first made my account I lived somewhere else . Even though I clearly put for my stuff to be delivered to my new address they still sent it to my old address. As soon as I received the email I called Ulta Help center to see if they could change it to the correct address and they told me there’s nothing they could do . I would have to call ups and ask for them to hold it at a store . When I called they told me there was nothing they could do because they sent it to a local post office n they’re the ones who actually deliver it . So basically I couldn’t do anything about it . It’s very frustrating to try to do all this simply Bc the app still sent it to the old address. I hope they fix that situation, but until then I will no longer order anything from them online .
Review by Vanee.bae on Ulta Beauty: Makeup & Skincare.