Worst. Ever. – Wanelo - Shopping & Fashion Review

This is the worst online or app based shopping platform I have ever encountered. I returned a purchased item (valued at over $100) within 7 days of receiving it and it took over a month to receive credit. Yes, that’s right: no refunds, only credit. I tried to use my credit to purchase another item and the item was listed as “processing” for over 1 week. In both instances, it took Wanelo customer service over 48 hours to even respond to my complaint. As soon as I receive the “processing” item, I will delete the app and never look back. Waste of money, waste of time, incredibly slow customer service.
Review by MsPhilippa on Wanelo - Shopping & Fashion.