WORST CUSTOMER SERVICE! – Crusaders of Light Review

The customer service in this game is horrible. My chief complaint is the lack of enforcing naming violations. Character names that are vulgar, include profanity and racist, are NEVER dealt with despite the numerous times over a span of months of reporting. They have had patches and updates that caused items to disappear, purchases made and item not received that never get resolved. This game is no different than any other “In game purchases” cash grab, however you need to spend a TON of cash to be successful in this game. Their rewards for cash spent goes into the THOUSANDS! Some of the rewards in game for money spent is more than you would pay for a good used car. Then there are the speed hackers who use an illegal program to give their character a huge speed boost and zip all around you while killing you and despite the numerous reports of players using it, NOTHING is done. Go to their forums page on Netease and read the complaints for yourself. If you enjoy a game where your disadvantaged by hackers, outplayed or left out because you can’t keep up with the cash players, and don’t mind all the obscene, vulgar and disgusting names of players, than this game is for you.
Review by SLD12DAY on Crusaders of Light.