New update literally destroyed it – CoinStats: Crypto Portfolio Review

********** Updated review 4/25 and 4/28. Still being ignored by the company, no response to emails. Data deleted and app broken. ********** The new update destroyed the one part of this app that gave it an edge over similar apps, the portfolio tracking. After the update, it somehow deleted half the time I’ve been using it, now it only goes back to the beginning of April. Also now when adding or removing new coins, it counts it as profit or loss the same way it would count if the rest of the coins were to rise/decrease. I used to use this app because when adding or removing coins it would sync with the rest of them and show me what my real profit/loss is. Now it’s completely wrong. Not only that, but suddenly it only shows prices on the hour now in the 24hour graph when it used to show the time down to the minute, and only by DAY in longer graphs... I don’t know what they were trying to do but unless it’s fixed this app is really at the bottom of the competition. Adding this to the fact that it locks your portfolio when it reaches $5000, something no similar app does, and hides the majority of current cryptocurrencies, is just sad. Update 4/25/2018: ************ So I contacted support, and was told to send in the video of my problem. I sent it, which showed not only how all of my data before March 30th had been completely deleted, but that when adding/removing coins the P/L calculator is destroyed and spikes/drops in price when adding/removing coins and assets. I was also told that yes, the update did in fact cause this. After I sent the video containing the evidence, I never received an email back. I sent it on the same day I received my last and only reply from this company, Thursday April 19th. I then sent another email days later on Sunday to ask if I should be expecting a reply at all, and to this day have still not received a reply. This seems incredibly unprofessional, as the majority of my data was literally erased, and the app rendered nearly useless for me. Considering the sensitivity and importance of data in this type of application, I strongly advise caution for anyone considering using this app/dealing with this company, as I am now being ignored after having sent in the requested video evidence. I would be more than satisfied with a way to return to the previous version of the app with my data recovered and the working P/L calc, but I don’t see that happening anytime soon. ************
Review by maltd on CoinStats: Crypto Portfolio.