Disappointed – Game of Thrones: Conquest ™ Review

I played this game for months, and if you would’ve asked me a while ago, I probably would’ve given it four stars (not five since it’s pretty basic for a wargame). Unfortunately, my first experience with customer service was less than impressive. Basically, due to a glitch in the game, I lost all of my troops while my phone was right next to me and didn’t receive a single notification. I submitted three separate tickets informing them of this incident, two were completely ignored and though they did respond once and acknowledge that it was a glitch they were aware of, they basically told me it was not there problem. I accept that these things happen from time to time, but the lack of support for someone that has consistently supported the game from the beginning, even when half the buildings you’re required to build have absolutely no purpose(some still don’t)Is extremely frustrating, particularly when you factor in the considerable amount of time it takes to do anything in the game. Seems to me, as long as they’re making money, they don’t particularly care about the players and their experience. I did give them an extra star, since for some reason I’m still playing (I invested so much time it’s hard to bring myself to just give up!). I don’t imagine it will stay that way for long however and will update my experience accordingly. It’s also worth noting that though it is advertised as a free to play game it’s pretty much impossible to keep up with the big players without shelling out a little bit of cash, which at this point I refuse to do considering the terrible customer support. *Customer service is an absolute joke. They went from at least admitting it was a glitch (when I went to the Known Bugs section at the time it was even listed) to telling me a week later it had nothing to do with the game. Do yourselves a favor and if you’re going to play, do it for free.
Review by Abloomsy on Game of Thrones: Conquest ™.