Lost account and game progress – Pictionary™ Review

After emailing support for an issue I was having where my gallery drawings were showing up as black screens rather than my drawings, I was advised to uninstall and reinstall the app, and they even made a point to say that I would not lose any of my game information. After reinstalling and signing back in with my Facebook acct (just as I had the first time), I lost all of my account information, games, tools, and gallery drawings. My game progress was completely wiped out. How frustrating to lose everything I had worked to get.
Review by Review Worth Reading on Pictionary™.