Extremely deficient – Answer Mobile Review

This app is deficient because I cannot see my coverages. All it shows is my insurance card. I would think that I would have full access to my insurance documents. Also, the warning banner when I first tapped on roadside service is very confusing. It states something to the effect that using this service may cost me fees. What? I have roadside service as part of my coverage. I have coverage with my policy but does this mean that this is a separate service and I will be charged? If so, then why have this on the app? Why can I not have a means to request roadside service through my policy? You can't make changes to your policy, you can't make payments, you can't make a claim. (Tapping on "Claims" just gives you the regular advice to stay calm, be safe, call 911, and a phone number to call. Lame. This is really a very basic app, hardly worth having. I have used much, much better.
Review by bradtwotrees on Answer Mobile.