Lacking Needed Features – Iconosquare Review

This is a paid app/social media service, so why do I need to pay more for something that is available for free through Instagram, such as the carousel feature? The carousel option is a native feature of Instagram and yet with this app that I am paying for, I don’t get that free future without paying for the upgraded membership..... this is just stupid. It would make sense to pay for Iconosquare to get additional features that are not available with Instagram, not to lose some. This is just ridiculous and not right for a paid service, not matter what level of membership. If Instagram offers that feature for free, why are you charging for it? The new feature that came out for posting instantly/directly to Instagram is a great idea, but what’s the point if I can’t add filters to my photos? Or have carousel schedule multiple photos in one post? I downloaded the app to turn that setting on just realize it lacks too many features. Now that I have unlocked the feature by downloading the app, I can’t turn the setting off without having to uncheck the box every single time I want to post something new. This is annoying. How can I just turn the setting off completely, because I don’t want to use it at all and I don’t want to have to remember to uncheck the box every single time I post?! Why is the preview your feed only available on the desktop and not from the app? If you’re using the app to scheduling post, it would make sense to be able to see what your feed would look like from the app as well. This feature is only available on the desktop. I am on the app now and I got on because I wanted to do some engagement, but you can’t do any engagement from the app either. I can only engage from the desktop. I am feeling like this app and service is more work than I anticipated. When it comes to the app, what I do like is that I can upload photos from my phone into the media library, so that I can actually use them on the desktop when I want to schedule things out. Please take this review as an opportunity to improve this app and give your customers the value they deserve for what they are paying for when it comes to native Instagram features.
Review by Mom2B51411 on Iconosquare.