Will auto-reload balance without your permission – Spin — Electric Scooters Review

This app will allow you to use Apple Pay which is cool at first, but when your balance runs low, they will automatically reload $5.00 into your account without notifying you (I didn’t know that was possible with Apple Pay). When I went to turn off this setting, the switch would always toggle back on... I recorded my screen when that happened. Super scummy. I asked for a refund of this amount so I’m waiting to hear back otherwise I’ll issue a chargeback with my CC. Lastly, even if you’ve funded your account, they’ll ask you for your CC number when you try to scan a bike! They say your card will be “secure” but I wouldn’t trust them with it given my current experience with them. It also defeats the purpose and security of using Apple Pay if you eventually have to give them your card number. UCSD students: STAY AWAY. I know the free $5 is super tempting but dealing with this company and it’s BS charges is a pain. There’s so many other options in San Diego (limebike, ofo, bird, etc). UPDATE: Spin reached out to me and told me that they cannot refund auto-reloaded balances (despite it being enabled by default and without notice). I will be contacting my CC to issue a chargeback.
Review by AnonReviewer12 on Spin — Electric Scooters.