Lots of bugs and issues – Spin — Electric Scooters Review

I’ll start by saying I fully support anything that gets more people riding. That being said, after using the service for a month I finally called it quits after all three bikes in different locations I tried to use today were either “currently on a trip” or “in need of repair”, according to the app. Before Spin I used my own bike, but for bouncing between buildings at my university I figured Spin might be more streamlined than locking and unlocking my own bike with a U lock. In practice, I’ve found the experience to be extremely buggy, having to force close and open the app again almost half the time (I have an iPhone X, so not an old phone issue). In addition, I’ve had 2-3 trips continue after locking and parking the bike (true to their word, I wasn’t charged, but still stressful). After a month, I would venture to say that at least half the bikes in my city are in disrepair. I’ve opened at least a dozen support tickets this month... support has been prompt and I appreciate that, but I can’t justify spending money anymore on this service.
Review by Zzzzzzuehrhrja on Spin — Electric Scooters.