To whom it may concern – Movies Anywhere Review

To whom it may concern, I’ve logged in and out of my account several times on multiple devices. The movies are still missing. I’ve also deleted and reinstalled the Movies Anywhere app on several iOS devices and my ROKU TV. The movies are still missing. The Movies Anywhere app on my ROKU TV has also been having connection issues, so I actually reset my TV to the factory settings, then reinstalled everything. The movies are still missing and the app still has connection issues at times. These procedures were done before submitting trouble tickets through the app. I received a reply for one of my trouble tickets instructing me to do the same procedure that I had already done multiple times, and if I still needed assistance, to contact the help center again. The movies missing from my Movies Anywhere account show up in my Transaction History, but not in my library. When I do a search for the missing movies (using the movie title), they do not show up as being available on Movies Anywhere. I have also logged into my other accounts that are linked to Movies Anywhere (FandangoNow, Amazon Prime, Google Play Movies, and iTunes) and all of my movies are listed in my library. For some reason, these movies have only disappeared from my Movies Anywhere library, not my linked accounts. This does not make sense because most of the missing movies are Disney/Marvel movies, and all were redeemed using the Movies Anywhere app. Movies Anywhere has been my family’s go to app for watching our movies. I guess we will have to begin using one of the other providers. Thanks.
Review by mtstapleton12 on Movies Anywhere.