Movies disappear from app – Movies Anywhere Review

My movies started disappearing from this app about a month ago. I own a total of 21 movies on this app and now can only see 10. I contacted customer service but nothing has been done to fix this issue. My kids want to watch their Disney movies and keep searching for them, but they can't find them. They are very disappointed and I am very upset because I spent a lot of money buying movies that my kids can’t watch any more. Can I get my money back? I do not recommend this app to anyone.
Review by E Bzz on Movies Anywhere.