Communicating with customers – Selling Services on Amazon Review

Amazon gives you a number to send a text message to the customer. This number is not verified by Amazon. It is often an old number and a landline that will not receive the text messages that you send to confirm the appointment. Also the contact for Amazon is the customer contact, not the service provider. You always have to wait on hold, give your information and then get transferred and wait on hold again.
Review by Icor169 on Selling Services on Amazon.