Crashed app and lost everything - follow up has been more frus – Flashcards+ by Chegg Review

REGARDING THE FOLLOW UP FROM CHEGG FOR THE POST BELOW In response to my post I have now received a response asking I give details regarding my issue and the chegg team would help in the resolve of the issue. I did tis to get a response that as I have already done the simple troubleshooting there is nothing more they can do to help other than let me know that the can not advise me when their technical support team will even review my problem much less have it resolved and to just keep trying the simple remedies in hopes at some time something will magically fix itself. It has now been over 2 weeks with no hope in sight of getting the problem fixed. I strongly recommend against using this app or company for any study needs. ORIGINAL POST I once thought that this was a good app until it crashed, forced me to change my password, and now will not sync my flashcards again. I have used the app for 4 or 5 semesters now and all that work is gone. I have reached out to chegg support who have only been able to advise me to change the password (which is not helping) and uninstall / reinstall the app (which is no help). They said they upgraded the issue to their programming team, but It has been almost 2 weeks and I have not heard back from them regarding resolving the issue. Their customer support is little to no help at all. It is very frustrating that all the flashcards made throughout the semester and past ones are just gone. I would highly recommend not using this app, for the simple fact that you can’t have trust in them, but sign up for quizlet instead. Quizlet also offers a free option, but I would suggest even paying the $20 fee for the yearly membership for all the options available through quizlet in studying rather than use the chegg app as a study option. Best of luck to anyone who uses this app.
Review by Rickvig1488 on Flashcards+ by Chegg.

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