Terrible App and Even Worse Tech Support – BBC Music Magazine Review

This app has gone from mediocre to terrible. Every time a new issue becomes available, the app ceases to function and crashes. I have to delete it and reinstall it to get it to work (which means I have to redownload all of the issues that were archived on my device). Given the fact that downloading an issue is a long and cumbersome process (much longer than any magazine app I use). I have reported this on several occasions to their customer support and have not had the courtesy of a reply or fix. Many times have I truly thought of canceling my subscription because of this. I would also give e them a D+ grade in readability. They need to move to article view capability, like Condé Nast publications use, rather than the outdated “pinch to enlarge an article” approach.
Review by Very Good Recording!!!!! on BBC Music Magazine.