Order never received through app – Chick-fil-A Review

I have ordered & picked up multiple times through app. Today went to pick my order at Fremont CA location after receiving notification that my order is ready but after waiting over 15 minutes, no one came with my order. After inquiring learnt that order never made through or was not being processed. Items received were not as ordered. Very disappointed after having good experience so far.
Review by Dahb81 on Chick-fil-A.