Great content, great developer support on a less than stable platform – Audm - New Yorker, Atlantic Review

Update: within hours of leaving the review, the company had reached out to me and resolved the issue. Great customer support: I can see that this app is a labor of love for the Audm crew. Again, if you are a reader of the Atlantic, London Review of Books, and similar literary magazines, the content will absolutely speak to you (I couldn't resist the pun). Ive updated the review to four stars and am hoping that the app will now prove stable. If so, it is bargain at the subscription rates. Old Review: I wasn't sure how many stars to award. I've subscribed for quite a few months and what seems like poorly executed updates. On one hand, I love the content and the readers are first rate: they read with assurance and emotion. On the other hand, there have been so many updates, so many bugs. For the longest time, the app would keep asking me to verify my account--invariably after I had just begun a long drive and couldn't safely enter my password. The developers fixed that one, then the ones that followed. Another long running bug was getting a different selection than I loaded. They seem to have fixed that one now. Another update today and I can't even get to the content stream. I just keep looking at the black screen with the logo. I've restarted my phone without any consequence. By rights, I should give one star since I'm currently getting no use out of an app for whichI am paying. I should cancel my subscription. I know I should. And, yet, I think to all the long Southern California commutes that this app has enlivened and enlightened. I want to love this app. I really do.
Review by JamesEscondido on Audm - New Yorker, Atlantic.