UI has one flaw. But it’s a good app – Qardio heart health Review

Current 4 star review on 2/26/18 Customer support is responsive. They got back to me with my previous complaints about the app logging me out frequently. It turns out that the app doesn’t really log you out when you’re using TouchID as I am, but sometimes it appears that way because of the UI design. Upon reopening the app, The first screen sometimes shows the login screen with username and password area blank. This lulls the user to tap into the login area and re-enter the credentials. It turns out this is just confusing UI design: despite the blank credential sign in screen, you are probably still logged in and just need to touch the home button to read your TouchID. That’s it. A clearer UI would be to recognize of you are still logged in or not and simply have a large clean instructions to use TouchID with maybe a small button for logging out of current user on the bottom corner of screen. Hope that helps ——————————————— Previous 3 star review: Touch ID is buggy. Requires frequent manual logins. but better than nokia or withings Are used to use entire suite of withings (now Nokia healthmate) products. Their app was terrible. Qardio’s app is much better overall. However, there is one and only one (albeit a very important one) point at which Nokia’s app is superior over qardio’s. Qardio’s app logs me out frequently. Nokia’s app never did that. Sometimes Qardio will log me out on a daily basis. Other times it does so after a week or two. But time and time again, it will log me out requiring me to re-input my password and sometimes my user name as well. This is a big pain in the butt. All the other health apps I use have implemented apples touch ID correctly so that I virtually never need to login again. This includes through app updates as well. However, Qardio seems to have mis-implemented the touch ID. Essentially, touch ID does not work as a user would expect. And the app requires you to enter your password very frequently. I hope the company fixes this soon as it is getting to be a real Pain point.
Review by samrecord on Qardio heart health.