Not intuitive, difficult for divorced parents, notifications not working – SportsEngine - Team management Review

Only one parent can have an account with access to the kids. It’s the parent that registers the kids. Other parent can’t have their own account and access to kids, other than as a guardian. But the guardian only gets emails and notifications related to kids but won’t get emails and notifications from the league admin. Very frustrating!!!!!! We had initially set up one parent as secondary email address on the account of the parent that registered but secondary email address was not getting any of league admin emails. I was missing all the league admin notifications about key league dates. Half the parents in the league weren’t getting emails either. This is a disaster for the league and a very poorly designed app and website. Very disappointing. I was on with customer service via chat for an hour and could not get this all to work. I defaulted back to adding me as secondary email address with my ex-wife, so we now have to share a login and password to access our kids information.
Review by Sheiske on SportsEngine - Team management.