Terrible app!!! Don’t bother. – Spin - Electric Scooters Review

ZERO STARS. First time I use the app, the GPS location of where bikes are is completely inaccurate so you’re walking around like an idiot to find a bike. Then, when you find a bike, the app takes several attempts to unlock and doesn’t. When it finally does unlock and you use it for 10-15min, you go to lock it again and it won’t update on the app. And the app has no fail safe in case this happens so essentially my timer of renting this bike continued and I couldn’t do anything about it. And it’s .50-$1/hour so it’s been on still for 15 hours....and I’m powerless against it. Do the math —stressful. They don’t even have a number to call! You send an “email” and hope someone answers. Worst experience ever. Don’t waste your time. If I see this on my card statement I’m disputing the charge.
Review by Expresshappyness on Spin - Electric Scooters.