Terrible – Printicular Print Photos Review

I’m not one to leave bad reviews because I work in costumer service. But this app is beyond terrible. I purchased a polaroid picture of my boyfriend and I to be used for an anniversary gift. I ordered at least one month in advance since it said 7-10 days for shipping. I didn’t receive my order after 10 days, so I had to contact them since I wasn’t provided with any tracking information or emails in general. They informed me my order never actually went all the way through (not sure why it was never brought to my attention to avoid me waiting around for 10 days looking stupid) even though I was charged and had a confirmation page. They fixed the problem and sent the picture again, letting me know it would take another 10 days. I let them know I needed it by the 7th of February or I would have to order elsewhere and requested tracking information which they provided to me. The tracking website seemed fake and showed my package in the same place from January 27- Feb 1st. I emailed the tracking website asking why my package hadn’t moved and they never replied. Once I finally received the picture, which still didn’t say delivered on the website, the picture I received was hideous and definitely not worth the 20 days I waited. The white lines of the “Polaroid” weren’t even symmetrical AND the caption I added to the photo was halfway cut off making it pointless. With my anniversary being in 3 days I had to re order my picture elsewhere. I emailed them with my concerns and have yet to get a response. I will never be ordering from them again and would honestly like my money back.
Review by Ihysm on Printicular Print Photos.