I can’t get my joey on play wild – AJ Jump: Animal Jam Kangaroos! Review

This game is very fun but I don’t know how to transfer the joey it said it send my play wild account a joey so I went to play wild and found nothing so can you please fix this got got this app so I can have fun and get a joey but I didn’t
Review by Fowler Jackson on AJ Jump: Animal Jam Kangaroos!.