Cool app – Kinetic Global Review

I’ve used this app before and it’s really good. So, why only three stars? There are some minor complaints I have. The disarm pin shows up on the app-Now I know that this is for people so they don’t forget their disarm pin, but this flaw can be used against all those people as well because an attacker can open it, see the code, and enter the correct one so that no police will be called, thus ensuring they will be able to commit their crime without incident. Invalid phone number on website-They have a phone number listed that they want people to call for customer support. I’ve tried to call this number, but when I did, I was greeted with a message informing me that the number had been disconnected. I’ve made the customer service aware of this and they’ve suggested several options to try, all of which resulted in the same message. They still have the same number on the website, so i don’t know if they are planning on reactivating the number or are getting a new one, but i wish they would take care of the problem. Lifelines get alerted when not an emergency-When I had this app, I accidentally activated a false alarm and all my lifelines texted me asking if I was okay; so, I had to text all of them back explaining that it was a false alarm. I think this is a big flaw and lifelines should only be notified if there is an actual emergency; so I hope this gets fixed. In conclusion; I really liked this app despite the few complaints. It operates the same as Safetrek as well as having more options like a duress pin to trick a criminal into thinking you shut off the app as well as a timer mode for hands free protection(both things that I wish safetrek would have). I honestly keep fighting with myself whether I should keep Safetrek or get this app instead. Honestly, the issues that I’ve mentioned is probably one reason why I haven’t really switched. I’d be more then willing to switch if my concerns were addressed.
Review by Rockinbro on Kinetic Global.