Says my subscription renewed but won’t work – Norton Secure VPN & Proxy VPN Review

I love using the VPN to have the most secure connection. However, for the past week, it won’t work and says it expired even though I renewed it and $39.99 was taken out of my bank account on November 26, 2017 for the annual membership. Everything was fine until January 5, 2018 when I cancelled the You-Tube Red subscription and now the VPN no longer works. I am frustrated and don’t know what to do. Please help me!
Review by Jenmikayla on Norton Secure VPN & Proxy VPN.