Poor customer service – Art of Conquest : Airships Review

I have been playing for a while now. I do like the game itself, if there were a few things different. But as we all know, one really big thing can ruin all the good. Several times I have experienced glitches, which comes with the territory. What shouldn’t is when you contact support about a glitch that has cost you and they either tell you “oh well” and do nothing or they ignore you completely and you’re out the money you spent. There are Chinese players that sell rare resources outside the game and transfer in-game, which is against the rules. They won’t sell to “foreigners” either. Support says to report them and they will be banned but in the entire run of this game it hasn’t happened yet no matter how much proof provided. The last straw though came today. We are on a newer server and a player has amassed more than double the power of any other player. We have a maximum number of units we are allowed to have. He has 4x the maximum. How? Maxing out someone’s credit cards. There is literally only one way to get enough gold units that you can single handedly erase a city in a short period of time or a kingdom overnight. This unequal play doesn’t allow for any real game experience, nobody can fight against him or defend a city against him. There’s no fun in that. I will be asking for a refund because the response from support was: “spend more money.”
Review by WendyGazzelli on Art of Conquest : Airships.