Horrible!! – MDLIVE Review

The advertised 15 minute or less wait time is BS. Yesterday, I waited over 30 minutes then called customer support. They said the average wait time is 90 minutes and than it would be another hour wait time!! I told them I wanted to reschedule the following day. They asked me what time, I told them 10am. They said someone will call me at 10am. The next day I waited by my phone. 10:20am came around, no call. I called customer support. They said my name was merely put into the queue at 10am and it would be about 90 minutes until someone called me back. I promptly asked them to cancel the consultation and refund my money.
Review by Zephyrus411 on MDLIVE.