Purchased presets not working – VSCO: AI Photo & Video Editor Review

Gee, the filters are cool but you know what isn’t? Paying for presets and finding out afterwards that they are no longer accessible when you switch phones...I’ve tried to access my purchased presets on a separate android and iPhone using the same VSCO account. Customer support told me the presets should work on different phones as long as I’m using the same account, but the only place I still see my purchased presets is on the original phone I used to buy them. Customer support was great at getting back to me although the issue is not resolved. I kept getting the same response to click the “restore presets” button on both the store and settings pages. I did that many times before and after contacting customer support and never did get my presets back. Grrrr. I’m so annoyed I stopped using the app altogether. It’s too much of a headache and waste of money.
Review by candlelight38 on VSCO: AI Photo & Video Editor.